
Fuseideas welcomes Mass Save®
Let’s work together for a brighter energy future for MA and beyond
Fuseideas is ready to build a better MassSave.com. We are confident that we will work harder than anyone to help Mass Save serve its diverse audiences and achieve its big goals.

Why Fuseideas for Mass Save?
Our roots are in web development, and we simply get the energy industry. We also know you: we consider ourselves to be your partner already. We understand and stand behind Mass Save’s mission, and we recognize the UX challenges posed by your diverse audiences across residential and business sectors: each customer on a different step in their energy-efficiency journey.
We are confident that we can craft a website with cutting-edge design, intuitive, streamlined user pathways, built on Xperience by Kentico, a hybrid headless Digital Experience Platform. Our proposal is designed to meet all of your website requirements, be conscious of cost savings and efficiencies, and ultimately help Mass Save reach more people and hit those big goals.
Re-platforming strategy and action plan
We encourage moving swiftly to re-platform in order to realize significant license cost savings. Following the launch on XbyK, we can continue to make iterative UX improvements to the website.
Discovery & Analysis
- Existing site audit: content inventory, functionality review, SEO, accessibility
- Competitive audit
- Stakeholder interviews
- Customer interviews
- Finalization of goals and KPIs
- Presentation of marketing discovery report
Information Architecture & Solution Design
- Website sitemap
- User pathways
- User stories
- Migration strategy (300+pages)
- Wireframes
- Platform configuration
XbyK Development & Testing
- Content migration
- CMS configuration
- Content type and widget development
- Integrations
- Personalization setup
Testing, Deployment, Optimization
- Accessibility testing
- SEO & Analytics setup
- QA, Testing
- Launch
- Ongoing optimizations
- Analytics monitoring and reporting
Sitecore Maintenance
XbyK Maintenance
Project phases and timeline
In our first year of partnership, we will pick up maintenance of your current site while planning and developing the new one (within 6-8 months). We encourage moving swiftly to re-platform for the license cost savings. Following the launch on XbyK, we can continuously optimize to make iterative UX improvements.
- Seamless transition & minimal disruption
- Future-proof technology
- Enhanced user experience

Some work and success stories

Dead River Company
A New Customer UX
A totally overhauled user experience with a new CMS an over a dozen ecommerce customer flows? Oh yeah, and it’s accessible

Cayman Islands
UX & Web Development
Improved site architecture, a robust search to highlight local businesses, the latest technology: just a few aspects of the new Cayman Islands website.

National Grid
Marketplace
Showing our energy clients that loving your home is a lifelong relationship.

Integrations & future enhancements
Spotlight feature: Customized AI Agent that understands Mass Save's content and goals
Building on Mass Save's interest in AI tools, we propose developing an intelligent AI agent (chatbot) to significantly enhance user experience and content delivery on the website.- Provide immediate access to information: Site visitors of all knowledge levels can get quick answers to common questions, getting them to relevant programs and resources faster
- Share personalized guidance: We can offer tailored recommendations based on user behavior and program eligibility, streamlining the customer journey
- Increase operational efficiency: The AI agent can help to reduce call center volume by automating routine inquiries, freeing up staff for complex cases
- Be continuously learning: We can use machine learning to improve responses and adapt to evolving user needs and content

Multi-lingual support & translations
- Visual translation management within XbyK provides ease of use
- Language support for 6 specified languages (English, Spanish, Portuguese, Haitian Creole, Traditional Chinese, and Simplified Chinese)
- Machine translation integration built-in (Google or Microsoft), as well as support for human and AI-powered translations
- Quality translations: Robust QA/QC processes for all translations to ensure accuracy and cultural relevance
- SEO optimization: Implementing language-specific SEO strategies for maximum visibility across all locales
Meet your team

Alec Radzikowski
VP, Group Account Director

Ariel Perry
Director of Digital Services

Shaun Stanwood
Senior Designer

Evan Parker
Sr. Interactive Developer and Designer

Pavel Hess
Senior Web Developer

Miloslav Hlaváč
Senior Web Developer

Kevin Redmond
Chief Creative Strategist

Maria Wilcox
Senior Campaign Manager

Jeff Scherdell
Managing Creative Director
Energy is always on our mind

A ground swell in geothermal energy
How geothermal is changing the game for the energy landscape. And our planet.

A more sustainable future for programmatic buying
How brands can advertise effectively and responsibly.

How companies can better leverage AI to improve customer experience
Utility companies are facing increasing pressure to modernize how best to serve their customers.
Thank you so much
In closing, choose Fuseideas because we are:
- A proactive, thoughtful team, eager see Mass Save succeed on all fronts
- Experienced and forward-thinking strategists, web/UX designers, and developers
- Passionate about energy-efficiency and sustainability
We would be so honored to be your web agency.
Sincerely,
The Fuseideas team